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Terms and Conditions of WinBig21 Casino
Purpose of the Terms
These Terms and Conditions ("Terms") govern your use of the services provided by WinBig21 Casino (the "Service" or "Services"). By accessing, browsing, using, or registering for the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Acceptance of Terms
You must accept these Terms in order to access and use the Service. If you do not accept these Terms, you may not use the Service.
Age and Legal Restrictions
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you are at least 18 years old (or the age of majority in your jurisdiction). We reserve the right to request proof of age from any user and to terminate your account if we believe you have provided false information.
Account Registration
To register for an account with WinBig21 Casino, you must be eligible to do so under these Terms. By registering for an account, you represent that you meet the eligibility criteria set out in these Terms.
We may require you to provide identification and verification documentation before allowing you to use the Service. You must provide us with accurate and complete information when asked to do so.
You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account.
Deposits and Withdrawals
We accept various payment methods, including but not limited to credit/debit cards, bank transfers, and cryptocurrencies. We may add or remove payment methods at our discretion.
The minimum deposit/withdrawal amount is £10/£100. The maximum deposit/withdrawal amount is £5,000/£50,000 per transaction. These limits may be subject to change.
Deposits are processed immediately, while withdrawals take 1-3 business days. We reserve the right to charge a processing fee for certain transactions.
We have an anti-money laundering policy in place to prevent money laundering and terrorist financing activities.
Bonuses and Promotions
Bonuses are credited to your account automatically when you meet the qualifying conditions set out on our website.
You must wager the bonus amount at least 35 times before withdrawing any winnings. Wagering requirements may vary depending on the specific promotion.
Bonuses expire after 30 days if not used within that time period. We reserve the right to revoke bonuses or withhold withdrawals in cases of suspected bonus abuse.
Gameplay and Fairness
We use Random Number Generators (RNGs) to ensure fair and random outcomes for all games.
In the event of a game malfunction, we reserve the right to cancel any bets or wagers placed during that time period.
We offer responsible gaming tools, including deposit limits, wager limits, and session limits. You may set these limits yourself or request that we do so for you.
Responsible Gambling
You may self-exclude from using the Service for a minimum of 24 hours to a maximum of 6 months. We will block your account during this time period and prevent you from accessing it.
We offer deposit limits (minimum £10), wager limits (maximum £100 per spin), and session limits (30 minutes). You may set these limits yourself or request that we do so for you.
You can find help and support links on our website, including a link to Gamblers Anonymous and a hotline for responsible gaming.
Prohibited Activities
We reserve the right to revoke bonuses or withhold withdrawals in cases of suspected bonus abuse.
You must not use any software or tools that could be used to cheat, hack, or manipulate the Service in any way. We may block your account and prevent you from accessing it if we suspect such behaviour.
You must not use bots or automated systems to place bets or wagers on our games.
Account Suspension and Closure
You may close your account at any time by contacting us. We will block your account during this time period and prevent you from accessing it.
We reserve the right to suspend or close your account if we believe that you have breached these Terms in any way.
If you do not log into your account for 12 months, we may classify your account as inactive. If your account is classified as inactive, we may charge a maintenance fee to reactivate it.
Privacy and Data Protection
We collect information from you when you register for an account or make deposits/withdrawals. This includes but is not limited to name, email address, date of birth, and financial information.
We use and store your personal data in accordance with our Privacy Policy.
Limitation of Liability
We are not responsible for any losses you incur while using the Service. This includes but is not limited to losses due to game malfunctions, system errors, or other unforeseen circumstances.
We reserve the right to cancel any bets or wagers placed during a system error and to refund any deposits made in connection with such an error.
Our website may contain links to third-party websites. We are not responsible for the content of these websites and do not endorse them in any way.
Amendments and Updates
We reserve the right to modify these Terms at any time, with or without notice. You should regularly review these Terms to ensure that you understand your obligations under them.
If we make significant changes to these Terms, we will notify you in writing (email). If you continue to use the Service after such a notification, you are deemed to have accepted the new terms and conditions.
